- Billing Information
If you have questions on billing, send us an email at billing@IvcHosting.com
IvcHosting.com bills it's clients annually.
When you first sign up, you can pay by credit card. One month prior
to the beginning of your next billing cycle, you will be notified via email
to see if you would like to renew your account(s) with us.
- Payment
Methods
Credit
Card Payment: This is our preferred method of payment. If your credit
card has expired or if you would like to update your card information with
us, please contact us at billing@IvcHosting.com
* Please note that the charge will appear in your credit card statement as
"WP - I Venture Circulation", "I Venture Circulation", "Paysystem.com" or
"Revecom.com".
IvcHosting.com
will notify you via email one month prior to your hosting account renewal.
Should you decide to stay with us for your hosting, or if you would like to
cancel, please reply our email and let us know.
- Account
Deactivations
An account would be deactivated if the following ever occurs:
1) Non-payment
2) Non-compliance with our policies
3) Spamming, or UCE (Unsolicited Commerce Email) violations.
We must ask all of our clients to understand that just as you must take measures
to protect your business, so must we. We provide hosting services for many
individuals and businesses, therefore it is necessary for us to establish
Terms Of Service
that will protect both our company as well as those residing on our servers.
Here is our procedure for account disabling/deletion:
1)Non-Payment:
We will notify you via email one month prior to your next billing cycle. If,
for some reason, your payment is not received by the date specified in the
renewal notice, we will suspend your site. This means that a generic page
will appear in place of your site that reads "You do not
have permission to access the requested file on this server." Your site will
remain in this state for two weeks. If we still have not received payment
within that two week period, we will delete your account from our servers
including all its files.If your account has been deactivated due to
non-payment, please contact our billing department at billing@IvcHosting.com.
2)Non-Compliance With Our Policy: If your account does not comply with
our Terms Of Service (TOS), we will investigate the matter and,
if necessary, either suspend or delete your account depending on the issue.
However, we ask that if you are doing anything with your account that you
feel may come close to breaking our Terms Of Service, please notify us
so that we may help you.
3)Spamming, or UCE (Unsolicited Commerce Email) Violations: Please
see our Terms Of Service (TOS) for more about our views on SPAM/UCE.
However, if your site has been reported as sending spam through our servers,
we will promptly investigate the matter and, if necessary, suspend or delete
your account. There will be no refunds issued whatsoever.
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