IvcHosting.com
FAQ
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- What
is the difference between an e-mail account and an e-mail alias?
An e-mail account is your main mailbox, which stores your e-mail. An e-mail
alias (also known as "e-mail forwarding") is simply a pointer to send other
e-mail addresses to the same mailbox. E-mail aliases can point either to an
IvcHosting.com-maintained e-mail account, or to any other e-mail account (e.g.
your ISP e-mail account). A typical e-mail alias might refer to departments
in your company like "support@yourname.com" or "info@yourname.com," whereas
a typical e-mail address is likely to relate to your own identity like "jdoe@yourname.com".
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- What
is domain parking?
Parking a domain name to your account's primary domain name will not only
link both websites together but they will also share the same web space and
website content. Note that you can only own e-mail accounts under the primary
domain name, and you will not be able to receive e-mails at the parked domain
name.
When we park a domain to your primary domain, it means the following: Typing
http://www.parkdomain.com in a web browser will bring you to http://www.primarydomain.com
(your primary website).
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- How
to manage my e-mail accounts?
As soon as you have sign-up with us, you can setup the e-mail accounts by
going to your account control panel to setup the e-mail accounts.
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- Do
you offer sub-domains?
No,
currently we do not offer sub-domain service. Each account is dedicated to
One domain and each account will be given a control panel access so that the
customers can maintain their account by themselves. If you need to create
DNS pointers for your sub-domains please contact us and we will set it for
you.
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- Does
e-mail volume count against site traffic volume?
No. The e-mail traffic volume and the site traffic volume are counted separately.
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Can I use my private FTP account as an anonymous FTP service?
No. The private FTP account which is given to you is meant for uploading and
managing your web site. If you intend to store files for public download,
we recommend setting it up via http instead.
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- Do
you offer any search engine submission service?
Yes. For a $15 one-time fee, we can submit your website to up to 600 search
engines and website listings. The following are some important notes about
our search engine submission service:
1) We do not make any guarantees that your website will be listed on a specific
search engine even if specifically requested in advance. We do not own or
have control over these search engines or listings. It is up to the maintainers
of the search engines or listings to include you on its site.
2) Even if we submit your site to 600 search engine and listings, your site
may only be listed in about 50% to 95% of these sites. This is because the
search engine or listing may not list your website because of differences
in content. For example, a search engine for automobile related website may
not list a website not related to automobiles.
3) We cannot guarantee the positioning of your website on any search engine
or listings. It is beyond our control nad it is usually determined by the
order the website was listed.
4) It may take up to 6 weeks to list your website, especially in some larger
search engines.
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