IvcHosting.com
Home   FAQ General Hosting Information
 
If you have any questions, please feel free to check out the FAQ below.
Do contact us via Email or Live-chat if you have any unanswered questions.

FAQ - General Hosting Information:

Return to FAQ menu

Answers:
  • How long will it take before I can use my hosting account?
    After the signup process has been completed and payment made, you will be able to start using your new hosting account immediately . If you are going to use a new domain name with your account, it may take up to 48 hours before your new domain name will be functional.

    Back to the top


  • What is the cost for renewing my Free domain name after the first year?
    As long as you renew your hosting account with us, you do not need to worry about the domain renewal fees because we will renew your domain name for FREE of charge. If you wish to renew the domain name without our hosting services, each domain name can be renewed at $12.99 / year for .com, .net, .org, .us, .biz and .info domain names.

    Back to the top


  • What is the cost for renewing the IVC hosting account after the first year?
    You will be able to renew your hosting account with IVCHosting at the same cost as when you initially signed-up for our hosting services or the current price, whichever is lower.

    Back to the top

  • Can I park the "free domain name" on one of my existing domain names used with your hosting service?
    Yes you can add the new free domain name parked on the web site, or being an alias pointing to the same web site. But once you claim the "free domain name", you are no longer entitled to transfer your existing domain name to IVCHosting for Free. You may either choose to claim "one Free domain name" or "one Free domain name transfer" with every of our hosting accounts. If you choose "one Free domain name transfer", we will extend your existing domain name expiry by one year free for you if successful.

    Back to the top

  • Do you provide on-site and 24 hour telephone support?
    Currently we do not provide onsite & telephone support to our customers. But we do respond to all requests via emails in a very timely manner. Tech support, Customer Service and Sales is available 24 hours a day, 7 days a week via Support Tickets and Live Chat.

    Back to the top


  • Am I allowed to send SPAM using your service?
    As IvcHosting.com defines spam to be mass, unsolicited, impertinent messages (i.e. junk mail), accounts which send spam will be immediately terminated, and will be charged theft of service fines up to $1 per message plus a $10 processing fee per complaint received.

    Back to the top

  • Am I allowed to SPAM advertise a website hosted by IVCHosting ?
    You can not SPAM advertise any website hosted by IVCHosting. We will be forced to terminate websites that are SPAM advertised, because SPAM advertising will cause our servers to be blacklisted even though the Spam emails are not relayed via our servers. There will also be $10 processing fee per complaint received.

    Back to the top


  • Am I allowed to host materials offensive to certain quarters in my account?
    No. You are not allowed to host sites that criticize a person, an organization, a community or violate copyrights, trademarks, trade secrets, or any other statute.

    Back to the top


  • Can I cancel the hosting at any time, or is there a minimum contract for the amount of months that I must keep the site with IVCHosting?
    You can cancel your account at any time and there is not any contract for the amount of months that you have to keep the site. When you cancel your account, we will refund the amount equal to the remaining unused portion of your account minus the cost of the Free domain name or Free domain name transfer (if applicable). The amount will be refunded back to your credit card but there will be a small charge for the credit card billing processing fee. This fee is imposed to us by the Credit Card Companies.

    Back to the top


  • Do you provide any Web site development tool?
    Currently we do not provide any web development tool, but you can use any web site generator such as Macromedia Dreamweaver, Netscape Composer, Hotdog Pro, MS.FrontPage and etc as long as the generator is able to fulfill your page requirement. After you create your webpages, you can use a file transfer program (i.e.CuteFTP) to upload your html files to your hosting account. The software is availabe at http://www.cuteftp.com.

    Back to the top


  • Will there be any discount for Non profit Organizations?
    Our hosting accounts are already very reasonably priced at USD 39.96 per year with a Free domain name. So currently we do not offer additional discounts for non profit organizations.

    Back to the top

Domain Lookup
http://www.
 
Check if a domain name is available now !
Transfer your domain to IVChosting !
Basic Hosting Plan
1 Free Domain
10 GB Web Space
600 E-mails
• 15 MySQL DB

 
Professional Hosting Plan
1 Free Domain
150 GB Web Space
1500 E-mails
• 30 MySQL DB